Privacy Policy

Privacy Policy

Effective Date: January 1, 2026

1. Introduction

At Contour Mortgage, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, submit forms, or communicate with our team.

By using our website and services, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

Personal Information

Information you voluntarily provide, including:

Name

Email address

Phone number

Mailing address

Information submitted through contact forms or inquiries

Non-Personal Information

Information collected automatically through website usage, including:

Browser type

Device information

IP address

Pages visited

Time spent on the website

Cookies and analytics data

3. Sharing of Information

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitteds

All third parties are required to maintain confidentiality and comply with applicable data protection laws.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted.

4. Sharing Your Information

Contour Mortgage does not sell or rent your personal information.

We may share information with trusted third-party service providers who assist with:

Website hosting and analytics

Communication and marketing services

Customer support tools

Legal or regulatory compliance

These providers are required to maintain the confidentiality and security of your information.

5. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted

6. SMS Communications

If you provide your phone number and consent to receive text messages, you may receive communications related to your inquiries, appointments, updates, or customer support.

Message frequency may vary. Standard message and data rates may apply.

You may opt out at any time by replying:

STOP to unsubscribe

HELP for assistance

Consent to receive text messages is not a condition of purchase or service.

7. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve user experience and analyze website traffic.

You can control or disable cookies through your browser settings. Disabling cookies may affect certain website features.

8. Your Rights and Choices

You may:

Request access to your personal information

Request corrections to inaccurate information

Request deletion of your personal data where applicable

Opt out of marketing communications at any time

To exercise these rights, please contact us using the information below.

9. Data Security

We implement reasonable technical, administrative, and organizational safeguards designed to protect your information from unauthorized access, disclosure, or misuse.

While we strive to protect your information, no method of electronic transmission or storage is completely secure.

10. Third-Party Links

Our website may contain links to third-party websites. Contour Mortgage is not responsible for the privacy practices or content of external websites.

We encourage users to review the privacy policies of any third-party sites they visit.

11. Children’s Privacy

Our website and services are not directed toward children under the age of 13. We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any updates will be posted on this page along with the revised effective date.

12. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Contour Mortgage
📞 Phone: 800-568-1588
🌐 Website: https://contourmortgageny.com